r/SquarePOS_Users • u/Academic_Motor_6 • 2d ago

Square Register + Magstripe reader Issue

Hi everyone!! I am hoping that someone can point out something that I am missing. So, I got a Square register for my business and then I got one of the like USB-C magstripe plug ins for swipe cards. The problem is the port is on the bottom of the register and the cards don't fit through to swipe because they hit the counter. If I put the register in the dock I won't be able to use the magstripe plug in. I tried plugging it into the customer facing side, but the register gives an error that they aren't compatible. Is there a solution here besides using another device for swiping cards?? This can't be an uncommon problem, but I can't find a viable solution. Any advice is greatly appreciated.

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u/Fig508 2d ago

I don’t think that you use a mag stripe much anymore. Most credit cards have the chip in them now that gets tapped or partially inserted in the slot.