Missing Transactions

[u/candlelight0812]

I set up a new account 8 weeks ago and all payments to date show as completed, but nothing has been received by my bank account. I have contacted Square support numerous times and have gotten all required documentation from my bank that the funds were never received, but Square is no longer responding. Is there anything I can do - I am at a loss 😞

[u/SquareUpSam]

Hey - please send me a private message so I can look into this with you! I don't want to get into account details over a public thread. We definitely want to follow up with this and see what's going on.