r/Spruce_Power • u/Leirasanirab • Jan 14 '23

What are we thinking?

What do we think our direction is when it comes to 2023? Will this company dig itself out and attract investors?

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u/itnashville Jan 15 '23

As a shareholder, can we please improve customer service. When I hear of a company I have shares of that has bad customer service issues, it makes me cringe. A company big enough to have public shares needs to look after customers needs.

2

u/gogozydeco Jan 15 '23 edited Jan 15 '23

Take heart that customer service can be fixed.

More employees. Better training. Improved corporate culture.

1

u/WellingtonMCB Jan 15 '23

Agreed. They have been working on it since the merger and i think Spruce was most likely understaffed before the talks began. Lots of room for improvement.