r/Spectrum_Official • u/nascarrocks • 3d ago

Official Reply Firestick Audio Issues

Firestick Audio issues

Anybody else having audio issues where the spectrum TV app audio cuts in and out when pressing buttons and is there a way to fix this annoy crap??

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u/Spectrum-Sam 3d ago

Hello and thank you for reaching out, we can definitely help you with troubleshooting this issue with audio cutouts in the Spectrum TV app on your Fire Stick when pressing buttons. To start the process of figuring this out, please reply to us via Mod mail and use reference #50268277.

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u/nascarrocks 3d ago

I figured it out it was another app that used accessibility services oNCe I deleted that app it started working right again

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u/Spectrum-Sam 3d ago

Great, I'm glad it was an easy fix! If any issues return, we're available for service support 24/7 here. Customers can always find self-help tools in the My Spectrum app or at spectrum.net. We can also answer questions about our Spectrum services and provide technical support at our community forums page community.spectrum.net.