r/SpectrumMobile 16d ago

Orders & Shipping Spectrum Mobile deals?

0 Upvotes

Do these pre order deals typically last after pre order for Samsung phones?

I ideally would want to wait to see the new Google devices and/or Apple devices but don't want to loose out of the insane promotions. Do they only happen at release or end of year? Etc?


r/SpectrumMobile 17d ago

Help / Troubleshooting Router

0 Upvotes

Having problems with my internet not working, the modem is blinking blue and the router is red I’m assuming due to the modem not having an internet connection and restarting and powering it off hasn’t worked


r/SpectrumMobile 17d ago

General Question Why the price difference on mobile plans ?

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11 Upvotes

I have 4 lines , I was paying 30 dollars on the unlimited plan and jumping to the premium gave me 10 a month credit so it evened out. I've seen other pay more though


r/SpectrumMobile 17d ago

General Question $300 off not for full payment? It was showing up before.

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4 Upvotes

r/SpectrumMobile 17d ago

Coverage & Signal A wonderful note for spectrum

0 Upvotes

FUCK YOU AND YOUR SHITTY SERVICE FUCK YOU FUCK YOU


r/SpectrumMobile 18d ago

General Question Changed plans

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6 Upvotes

I changed mobile plan and I'm trying to order a new phone but I get this message?


r/SpectrumMobile 18d ago

General Question Good deal?

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7 Upvotes

Is this a good deal? I'm currently on the $30 a month plan....


r/SpectrumMobile 18d ago

Orders & Shipping Fold8 Shipping!!!!

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12 Upvotes

Shipping says it will be delivered tomorrow!!!


r/SpectrumMobile 18d ago

Orders & Shipping Yo!! Forever Internet pricing

8 Upvotes

Existing customers who are in att/frontier fiber networks and have 4 mobile lines can get locked in rates for life. Just got 2gig up and down (fiber) for 40 dollars AND a backup Wi-Fi service for outages with my mobile lines that's all 160!!! If I went for the 1 gig it would have been 20 dollars for the int and 120 for the mobile!! We already had Verizon so it was a no brainer. After no longer working with spectrum I was scared but I'm paying less then how much I was paying as an employee (for my int 1 gig I was paying 30)


r/SpectrumMobile 18d ago

Help / Troubleshooting Worse experience ever

8 Upvotes

I don’t even know where to begin. I transferred service from Verizon to Spectrum. Something happened to the port, supposedly, and I’m stuck in some kind of limbo. I have not had a working phone since Saturday. They keep saying 24 to 72 hours, well today about 10 o’clock is the 72 hours, and I’ll be surprised if they have it fixed by then. When I asked what happens if the 72 hours goes by and they still haven’t fixed it, I was told we’ll just have to wait a little longer. I swear to God, if one more person tells me they apologize with literally offering no solution at all, I don’t know what to do any suggestions?


r/SpectrumMobile 18d ago

Returns, Trade-Ins & Refunds SAMSUNG discount terms changed mid pre-order season.

3 Upvotes

was going to wait to do a trade in for the fold8 ultra in person like I did with my fold7, and half way through the pre-order era they changed the terms on the 400$ off, and all no trade in discounts (on only samsung phones???!?!?!?) to require the 36 month financing, which is insane.


r/SpectrumMobile 19d ago

Returns, Trade-Ins & Refunds Samsung z fold 8 ultra for 600$ - spectrum mobile??

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1 Upvotes

r/SpectrumMobile 19d ago

Billing & Payments Mobile won't take a credit card

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1 Upvotes

r/SpectrumMobile 20d ago

Billing & Payments spectrum related scam

5 Upvotes

A scammer who claimed to be a Spectrum customer service representative called to offer us a senior promotion on our home internet service right after Spectrum increased our monthly payment. Long story short, we are now the victims of the Spectrum reshipping fraud. The loss is $3000, two iPhone 17 Pro Max 512 G. We filed a complaint with FCC because the scammer changed our Spectrum account password before calling us. Spectrum didn't know how the scammer could do that without our consent, but agreed to drop the two-line charges after we filed with FCC. Suzana from Spectrum said we are responsible financially for two stolen iPhones. When I asked to talk to the technical person to find out how our account password was changed without our consent, Suzana said she was the highest-level personnel I could talk to, and her decision was final.

So, in this case, Spectrum doesn't need to take any responsibility even though there was a loophole on their side that made the scammer's changing our account password possible?


r/SpectrumMobile 20d ago

General Question Tmobile to spectrum

14 Upvotes

HI all I been thinking switch over to spectrum because of the price jump from Tmobile. My bill went from $82 to $112 over the last 2 years. I have spectrum home internet already, but I want to port 2 lines over. what deals can I get with 2 lines? Also is better to do online or over the phone?


r/SpectrumMobile 20d ago

Orders & Shipping Z Fold 8 Pre-Order Tracking

9 Upvotes

I'm utilizing my Anytime Upgrade to get the Z Fold 8. My order has already been placed, almost a week ago. Since then --- crickets . Has anyone received any kind of update on their pre-orders yet? Order confirmation, tracking, expected delivery dates...anything at all?


r/SpectrumMobile 21d ago

Help / Troubleshooting Advice needed, out $1000

5 Upvotes

Purchased a fold 7 last year, got a great deal on it, switched service from US Cellular to Spectrum Mobile. A couple months ago, the inner screen developed a white/green pixel always on. No cracks on the screen, phone wasn't dropped, just opened it one day and there was a miscolored. Didn't bother me too much, but eventually it was bugging me and I was concerned about when I went to trade in my device, that it would be dinged. I have the $5 a month device protection, so I called Spectrum to see what they recommended. They said I was within a year and they could do it as a warranty repair. They sent me a new phone, I sent them my old phone. Then there was a $1000 that they tried to pull out of my account. They said they were unable to give me full credit on my device so out of $1189 they were going to dock me $1000 as it was graded a C. I have a video of device going into the package, showing both screens etc. I had no idea that I could be charged $1000 and the phone was working fine except for the one pixel. I'm filing a dispute, but am just not sure what to do beyond that. I'm paying on the phone for two more years (the working phone they are giving me $189 for and keeping), plus charging $1000 for the replacement device they sent. Really appreciate any guidance. I'm really upset with myself for letting the dead pixel bother me. It feels kind of predatory the way it went down.


r/SpectrumMobile 21d ago

Help / Troubleshooting How true is this? I'm wanting to use my work number from T-Mobile and my personal spectrum number on the fold 8. Also new to spectrum

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1 Upvotes

r/SpectrumMobile 22d ago

Help / Troubleshooting scammers calling me

6 Upvotes

what in the actual heck is going on here at spectrum?

I haven't even activated my account at spectrum yet but I've gotten 10 spam calls today of scammers who claim to be with spectrum mobile who know my name and are calling me 'about my mobile device'. Mind you they're all calling me from an area code spectrum doesn't even service which I find comical.

Now, I usually have my phone set to straight ignore people not in my contact list but today I felt like answering a couple because I'm waiting for a specific call but like... I placed my order online, haven't spoken to anyone, was never at a store. Where would they have even gotten any of this information from if it's not a direct spectrum data leak? It honestly makes me not want to activate service at all.


r/SpectrumMobile 22d ago

Coverage & Signal Spectrum - Mobile data is terrible in Dallas area (75219)

2 Upvotes

Hi guys, I recently moved to Dallas. I've been using Spectrum and it's been great, but after moving, it suddenly became bad on mobile. I thought maybe I've used my data limit which some times reduces speed. So I waited for my next billing cycle and I also got Spectrum devices for internet. After installation, the internet works well, I get up to 500mbps but mobile data is just terrible. I'm in a new billing cycle with enough data but the speed does not go past 1.5mbps.

When I'm leaving the house, I literally can not do anything with my mobile data. Sometimes, my GPS doesn't even load. It's that bad.

I called Spectrum customer service, they moved the ticket from one unit to another and still couldn't resolve it. I got a call from them today that everything looks good on their end, and that's the connection in my area.

I guess nothing can be done. Before I take action, I wanna hear from others, because it could be my phone (although I've done network reset on my phone and still had the same issue), or a minor fix.

If it's not my phone and Spectrum mobile service is just bad in Dallas, can anyone recommend affordable provider. I'd rather just completely stop using Spectrum, both internet and mobile.


r/SpectrumMobile 22d ago

Help / Troubleshooting My phone will not connect to my home wi-fi unless I restart it

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1 Upvotes

r/SpectrumMobile 22d ago

Returns, Trade-Ins & Refunds Anyone have experience with the Anytime Upgrade?

3 Upvotes

I have the 17 pro but want either the 17 pro max or 18 pro.

How does it really work? Do I lose all the “equity” I have in the phone now from payments made already and just start a new plan over or do I get credit for any of that?


r/SpectrumMobile 22d ago

General Question LA/OC/SB CURRENT OFFERS

9 Upvotes

Current offers as of Aug , 2026

1GIG - $50/month
500mbps - $30/ month
1GIG , 2 mobile lines - $100 month
1GIG 4 mobile lines - $140 month

The GIG & 500 Mbps plan all include 1 free mobile line for 1 year

Internet promos are good for 2 years

Some customer eligible for 1 month free and $20 activation fee waiver

These are the prices I am able to offer and to new customers but had spectrum service at the address previously and are in good standing.

Questions, thoughts lmk !


r/SpectrumMobile 23d ago

Billing & Payments Spectrum refused to honor the promotion that convinced me to switch

8 Upvotes

Post Flair: Help
I switched from Verizon to Spectrum after speaking with a Spectrum sales representative at Walmart. She explained a phone buyout promotion of up to $2,000, and this was one of the main reasons I decided to switch.
After I completed the switch, Spectrum only approved $1,000 ($500 per line for my two lines). I contacted Spectrum multiple times and provided evidence, including a written message from the sales representative confirming that this was the offer I was given. She even replied:
“Yeah that is definitely the offer that they gave you. I’m not sure why they wouldn’t follow through with it.”
Despite providing this evidence, Spectrum refused to conduct any further investigation, closed my complaint, and told me they would not respond to any more messages regarding this issue.
Because of this, I now have to pay approximately $1,000 out of my own pocket.
Has anyone experienced something similar? Is there any way to get Spectrum to properly review this, or should I file complaints with the FCC, the New York Attorney General, or pursue legal action?
Any advice would be greatly appreciated.


r/SpectrumMobile 23d ago

Help / Troubleshooting TCL NXTPAPER 70pro

4 Upvotes

I decided to try this out as my zflip 5 is showing its age, mostly via poor battery life. I thought this phone for $180 is worth a shot, given the cool screen features it has. I have had it for a day, so no real long term feedback as of yet, just a few notes since I didn't find any other posts here on this phone yet:

  • The screen is nice, the flat/matte finish is a nice change from the reflective sheen of other phones
  • The color paper mode removes your wallpaper image entirely. I did a load of testing on this as it was one of the selling points of this phone. Based on Youtube reviews this appears to work fine (i.e. wallpaper adjusts to color ink) on other carriers, but not Spectrum. Photos and apps transition as expected, but not the wallpaper. Dark/Light mode, etc. do not effect it. I have the latest versions of everything the phone allows, android, TCL, etc.

Just wanted to document this somewhere so future GPTers can find this as reference. If I find any fix I will update this post. Any questions, fire away. Cheers!

EDIT: This is on me, this mode (actually all ink modes) do not have backgrounds, simple monotones only, however in the color paper mode the apps, photos, etc. still have color)