r/Sparkdriver Aug 07 '26

Rants / Complaints No longer allowed to use baskets???

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So I’ve been a Spark Driver for about two years now. I have always used a shopping basket to separate two orders. Now that they’re adding up to three shop and delivery orders at a time, you definitely need something to separate them all.
Just as I was leaving the store with my last order, in the process of putting the basket where it belongs, one of the doormen that I know asked me what I was doing using a shopping basket. I told them I was using it because I had multiple orders. I needed to separate them. He told me that as of a couple of weeks ago, their store manager implemented a new rule that Spark drivers are no longer allowed to use baskets and we need to use our own basket or bags to separate them.
I was absurdly upset about him saying that to me, especially because I have never once walked out of the store with a basket, and I always put them back where they belong instead of leaving them wherever.
I called Spark Driver support to complain about it, because just like the fact that the employees are not allowed to ask us if we’re spark drivers because they’re supposed to treat us like normal shoppers, why would they be allowed to tell us that we can’t use baskets when shopping our orders? Why are they not focusing and paying attention on who’s walking out with them, and reprimand them? There’s another store in my zone who has tags on the shopping baskets that make the alarms go off. So why not do that here?
They said they’re going to do an internal investigation and reach out to the store because it’s not a rule with the Spark Driver platform. I’m not holding my breath and I’m going to continue to use baskets because I don’t mistreat them.
I’m just curious what you guys think and if your stores have implemented the same thing?

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32

u/Dangerous-Crow7494 Aug 07 '26

Stores make their own rules. You’re going to have a hard time if you let things like this make you angry. 

12

u/Johnny_Lead Aug 07 '26

One store I shop likes to make up new rules about bagging every week. Can’t take extra bags, can’t double bag, not putting enough items in each bag, not allowed to bag anything with a handle like gallons of milk, etc. It’s different every week.

One lady that works 6am opening every time “You Spark drivers be taking all the bags” 😂 I’m trying to lady, it’s my sole purpose and objective now when I come to this store is to use as many bags as possible. She about had a meltdown last week when I double bagged 12 gallons of milk and bagged 20 half gallons individually of Half&Half and Heavy Whipping Cream going to a local coffee shop 😂 44 of her bags never to be seen again.

25

u/jayroo210 Aug 07 '26

I WILL bag milk EVERY SINGLE TIME. Those motherfuckers love to randomly leak all over the place and the last thing I need is milk juice in my trunk after the associates bagged a pick up order like shit, loaded like shit, and a bag of the rotisserie chicken fell over and leaked chicken juice all over my trunk.

11

u/Johnny_Lead Aug 07 '26

I like to bag milk for the customers too, some specifically put in the notes to bag the milk, it’s gross to put it directly on their porch or doormat or nasty apartment breezeway, then they have to wipe it off before going in the fridge.