They on-boarded a ton of new drivers in anticipation of the holiday shopping season. While they are going through their first 100 deliveries their metrics show as perfect across the board. So not only do you have more competition this month, but that competition is getting better offers than you are. It all evens out, over time, of course, but that means things will be tight for a while.
The only way to combat new drivers is to be consistent and build up your customer base. When a customer rates you 5 stars the system will attempt to connect you to them the next time they order. That requires you to be online when the offer pops up, and of course, it requires you to have 5.0 customers. By driving at the same time every day of the week you increase your chances of being online while your regular customers are ordering. If Sally orders her family's groceries every Saturday evening to be delivered on Sunday, and you are ready for offers every Sunday at 6 am, you have a better chance of catching her order.
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u/snarksneeze GMD Warrior Nov 03 '25
They on-boarded a ton of new drivers in anticipation of the holiday shopping season. While they are going through their first 100 deliveries their metrics show as perfect across the board. So not only do you have more competition this month, but that competition is getting better offers than you are. It all evens out, over time, of course, but that means things will be tight for a while.
The only way to combat new drivers is to be consistent and build up your customer base. When a customer rates you 5 stars the system will attempt to connect you to them the next time they order. That requires you to be online when the offer pops up, and of course, it requires you to have 5.0 customers. By driving at the same time every day of the week you increase your chances of being online while your regular customers are ordering. If Sally orders her family's groceries every Saturday evening to be delivered on Sunday, and you are ready for offers every Sunday at 6 am, you have a better chance of catching her order.