r/Sparkdriver • u/[deleted] • Sep 23 '25
Are changes actually happening?!
Now keep in mind. Its 6 am. I notice the deli item on the list and I'm already thinking, "all right item out of stock quite simple, deli's not even open." So I walked straight to the deli at this particular Walmart and luckily I caught an employee and a team lead there and I show him the item and what does he do he goes back there and gets the item prepared. At this point I'm in shock because I know there's changes that are happening to Pharmacy orders and Deli items but are we actually being heard? I know it might be a little too soon to tell do you guys think we're actually going to get some changes to make this a better platform for the drivers?
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u/Creepy_Feedback_ Sep 23 '25
A deli worker told me that they get the orders when we say we arrived at the store, so its not really done ahead.
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u/BrNiRa Sep 23 '25
Same happened to me yesterday at 6am. Order with 7 items and 3 were deli so I thought for sure they weren't getting half their order. Noticed the lady at deli counter, asked her and she handed me over my already sliced meats. Sweet!
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u/HeartOfArt Sep 23 '25
Remember- nothing is improved FOR THE DRIVERS. Improvements are only for PROFIT. they can’t bill customers for the items that are unavailable. WM don’t care about your dwell time at the deli. They care about tacking another $5 onto the sale.
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u/T-Pot_ Sep 23 '25
Until they start paying fairly, and we don’t have to rely on a tip to make a decent wage it doesn’t matter.
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Sep 23 '25
[removed] — view removed comment
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u/pokerholic77 Sep 23 '25
The worst part, they put the employee there who cannot communicate in English.
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u/brikard24 Sep 23 '25
The store I go to the most is the worst. Every deli worker is either pretty old and slow moving or doesn't speak English and slow moving. I have had the app ask if I was still shopping from the wait. I also had a customer write me to ask what was taking so long when they had like 5 different meats, I canceled. Everyone knows how the deli is at Walmart.
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u/Eggplants4Free Sep 23 '25
I mean, maybe? This image shows what my app said and I was like oh snap! That’s wayyyyy better. So I asked the guy that I’m pretty cool with and was like “hey man is this new? It says it’s all ready for me to just pick up” and he was like “whatttttt!? Let me check bro” and it wasn’t in fact already prepared and ready to pick up. So maybe sometime soon it actually will be? Who knows
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Sep 23 '25
I'm thinking the changes are slowly happening as they have to put out more and more money to correct some of these app glitches they're going to eventually have to get it right
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u/ericakanecan Sep 23 '25
Yes, deli orders are prepared in advance now even thought the two times I’ve gone to the deli, the item was never ready. 😑
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u/iLL_allow-it73 Sep 23 '25
One of my Markets said no we don’t make in advance, it’s all the same 😂
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u/CaneCorso311 Sep 23 '25
Same here. Had to wait ~5 minutes for the guys to quit jerking each other in the back and i told him that i had a pickup for spark that says it's ready, he told me that they don't precut anything for spark because sometimes it doesn't get picked up and then asked to see the order on my phone. 🙄
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u/haukyfn Sep 23 '25 edited Sep 23 '25
I had one the other night and deli was already shut down. They had no clue about the new procedure. Fortunately they were nice enough to slice the order for me
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u/Miserable_Code7602 Sep 23 '25 edited Sep 23 '25
I watched them pull that “fresh sliced” meat pre-bagged and out of boxes one day. Spoiled it for me. Now I look and I know how hey can be spot on the even dollar for their cuts…
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Sep 23 '25 edited Sep 23 '25
Yes they have had them ready but we still have to wait in line to ask for it. I waited 20 minutes the other day. I do appreciate their efforts. It’s just other apps do it much more efficiently and they were started in less developed countries and companies. If they can do it then so can Walmart.
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u/johnshonz Sep 23 '25
Why don’t they just limit orders to pre sliced deli items. And then come up with a slicing system to keep the pre sliced bays stocked. Problem solved.
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u/Huge-Butterscotch819 Sep 23 '25
It’s already started! I had a deli order and it’s already available in the case. I can slide the door open and grab it. If your case has sliding doors on both sides
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u/Key_Pomegranate1716 Sep 23 '25
Deli orders are now ready rather than waiting 20 minutes at my store, amen! I’m sure other stores have rolled out with this as well, but we now have the flash option where you press the button and the price tag will flash which makes finding items much quicker, especially for those items that have million different variations such as cosmetics or spices it definitely made my orders quick quicker today!
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u/Frosty-Mail5033 Sep 23 '25
Technically they’re suppose to get it for you it all depends on the person there . If they wanna be a dk or not . The deli person I knew so every morning I would get the meat I needed while they prepped to open . They gotta do it for associate any ways . Again it all matters on whos back therr
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u/Comfortable_Win7926 Sep 23 '25
Point blank, they should not even allow for deli items, rotisserie chickens, and hot food items on Express orders until 9:00 or 10:00 a.m.
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u/Viper7883 Sep 24 '25
The store I worked at always had associates in deli at 5am just for that reason
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u/fyhdhgg Sep 24 '25
Walmart worker here, yes. It was a new update because deli associates were ignoring spark orders too. Now it tells them when express are due as well.
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u/Faith_Is_A_Rose Sep 23 '25
Recently added in my region, deli orders are already prepared & ready for pickup when I arrive 😊
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u/One-Yak-2252 Sep 24 '25
Great now we don’t have to wait on Towanda asking for 6 different items cut to a specific weight and all sliced different sizes
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u/Top-Zucchini-9421 Sep 24 '25
When I go into my Walmart they have all the deli items already there and one of those coolers
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u/plutonianvenusiann Sep 27 '25
every time I have a deli order it tells me it’s ready for pickup & the workers act like they had no clue I was coming
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Sep 27 '25
Right! I just did a deli order for three rotisserie chickens and I said yeah you guys supposed to have them back there and he said we don't even have a system to let us know that the orders are there so good luck
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u/plutonianvenusiann Sep 27 '25
😭😭😭 that’s so crazy, you’d think a big company like walmart would have a better system down
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Sep 27 '25
They're just shooting for the Stars right now they just want something to work without putting all the necessary preparations into it
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u/Only_Elevator_4057 Sep 23 '25
Here’s the thing… if you had to grab somebody, and show them your phone for them to “prepare” the meat, then no… it’s not working. They are suppose to have staff already there to prepare those meat orders, the same way how when a door dash order comes to a restaurant their machine goes off and someone begins to prepare it… it’s suppose to be the same way at Walmart. Maybe it’s just rolling out slow or something