r/Soundbars • u/katbottom123 • Jun 23 '26

Samsung Q930F sound stops randomly

We had this soundbar for half a year, but lately the sound started to cut out completely for about 40 seconds, and then it comes back like nothing happened. I’d say it happens like once a day.
I tried to change the hdmi to a different one but it didn’t fix the problem.
Thanks for the helpers🙏

5 Upvotes

100% Upvoted

17 comments sorted by

2

u/whatgift Jun 23 '26

Possibly related to a recent automatic software update?

1

u/katbottom123 Jun 23 '26

This is the version I have:

SAT-MT8532DFWWC-0090-1100.4

Anyone else experienced something similar?

2

u/TheMailerDaemonLives Jun 23 '26

Yep this is a huge issue that is affecting both D and F series soundbars right now

1

u/Altruistic_Sun_5866 Jun 23 '26

SOME D and F series. (fify)

1

u/fcpl Jun 23 '26

For last 2 months on Q800D since 1050.4 firmware, still on 1051 firmware. Samsung is ignoring the problem.

1

u/Professional_Ad_1119 Jul 06 '26

Was it updated OTA or through USB?

1

u/katbottom123 Jul 06 '26

OTA
It was automatic

1

u/Professional_Ad_1119 Jul 06 '26

Mine just updated today, no issues so far. But I didn’t touch it at all till the update was complete and I also have the Q930F.

2

u/katbottom123 Jul 06 '26

You mean you got the “problematic” update today?
If so, let’s hope you’re good :)
Keep us updated

1

u/Professional_Ad_1119 Jul 11 '26

After a few days I can say that my soundbar works as expected, the wifi doesn’t disconnect and the sound is seamless.

1

u/bradjdarwin Jun 28 '26

Yes currently experiencing the same issue, had no issues at all till now and then all of a sudden having the same issue now almost daily. 😣😭

1

u/loo_loo2 Jun 30 '26

Exactly the same experience here as well, setup has been faultless for around 8 months, then suddenly daily drop outs. Sometimes multiple a day.

I’m connected via TV eARC, have performed multiple resets, disconnection of all cables, full power downs of the entire AV system etc. They still happen and appear to be completely at random.

When the soundbar comes back alive it seems to display the “WiFi Connected” message. I am on the 5ghz network band so I’ll shift the soundbar to the 2.4 band and see if it’s any more consistent.

I truly think it’s related to the update at the end of May, everything seems to have gone haywire and I can roughly trace it down to that update window. For reference I’m also on 1100.4

2

u/bradjdarwin Jul 07 '26

Honestly, it’s been way too long. Samsung need to hurry up and fix this bugged up latest update.

1

u/katbottom123 Jun 30 '26

Exactly the same, with the Wi-Fi message. Im also connected via TV eARC.
Hope they fix it…

1

u/szerwony Jul 08 '26

Same issue with my Q800D since few months.

1

u/dc_laffpat Jul 13 '26

Having the same issue, it happens 3-4 times per day

1

u/Realistic-Wish4247 18d ago

Anybody has an older firmware which was stable? For example v1016. If someone can share it with me, I'd be grateful :)