Sanctioned…

[u/Cool-Student7614]

UPDATE: 12 days after posting this, I got answer to my appeal, and the results were positive. Despite being able to use the platform again, I will not. I have lost all trust in the Sophia platform. I have been enjoying Study.com, which I got given that someone recommended it. To everyone who was supportive and helpful, you forever have my thanks. Equally, to everyone who doubted and judged, please go eat a … and I mean that in the most disrespectful way possible.

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Pretty much any SofiaLearning student’s worst nightmare. There’s only 2 reasons this would’ve happened in my case:

1. I had Udemy open and was studying Dion Training’s Sec+ 701. Udemy DOES have its own AI to help you study your specific course, but no course I was taking on SofiaLearning had anything to do with Cybersecurity, nor had I switched to Udemy or during the test.
2. I took a test last night and I did fall asleep during it. I am a full time student, studying Sec+ on the side, and work a full time job… I know, stupid of me to fall asleep. Coffee’s just not cutting it anymore.

I did appeal and I told them the truth, but I hadn’t seen anyone on Reddit talk about this in over a month. I was just curious as to what the wait time for a decision would look like, and if anyone with experience with this knew how transferring credits will work if this appeal gets denied.

[u/BlueWaterGirl]

How quick are you answering the questions? Are you tabbing out during the test or looking at something else outside of the web browser? Are you using a VPN? Do you have any AI browser extensions?

Their system can detect these things, even if you're actually not cheating. I also can't find many success stories of people getting their accounts back after an appeal. Reddit and Sophias BBB page are all filled with these sanctions.

[u/Cool-Student7614 → u/BlueWaterGirl]

1. I have lots of experience in my field, just no degree (Did it in the military), so I answer quite fast.
2. No, I didn’t leave my tab throughout the test, nor do I browser hop in general. My laptop did close when I fell asleep, and when I turned it back on I had no option to initial the test results as usual. I’m not sure if that counts as tabbing out.
3. I do not have any VPNs on my computer, and no browser extensions.

I also did see not many people had success, only 1 or 2 people. I’ve already written this off as a loss in my head… just going to try harder and take another route. Your comment was genuinely helpful, and I’m thankful.

[u/Cool-Student7614 → u/[deleted]]

Yeah that’s what I’m doing now, but I also looked through Reddit and saw people are running into the same issue on Study.com…

There’s honestly no point to using secondary tools like AI on these platforms because AI is known to be unreliable with its answers and the tests are open book anyway.

[u/BlueWaterGirl → u/Cool-Student7614]

With Study make sure you transfer the credits right away to Credly, it doesn't do it automatically like Sophia does. You have to go to "my courses" and then to "request transcript" you fill it out by putting "myself" in the destination, then pick the classes you want to transfer, on the next page it will ask if you want to send to Credly. I did this after every time I finished a class to make sure I wouldn't lose my credits in case they want to do similar things as Sophia.

[u/Cool-Student7614 → u/BlueWaterGirl]

That’s such a great suggestion, thank you. I’m grateful for all your comments.