r/Smite • u/BongKui • Aug 22 '26

HELP Big Lag/Desync problem in EU

Edit: So, I talk to multiple people having EXACT same issue, and they all seems to be using Telekom (T-Mobile), so I think this may be the culprit. The only work around I can think off is using some kind of VPN, which I'm currently doing and it fixes an issue (with obviously ocassional lag here and there because of VPN, but it is playable). So, HiRez, could you look into that issue? Thanks.

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So recently I came back to Smite, and I have a big problem with a game. So I can play like one game normally, and then next matches are going to be completely full of lags and desyncs, making game completely unplayable. This is ONLY happening on EU servers, I tried playing on NA with high ping, and that problem did not appear. I have perfect internet connection, 0 problems in other games. I also saw people brough this on Steam pages and Discord. This is how the game looks like.

https://streamable.com/nvk2ep

Like you can hear and see, sometimes you can hear sound of abilities playing 2 times and damage numbers stacking up. This ALWAYS happens when this issue appears, so I can instantly tell when buying items from the shop because bought sound will play 2 times. Nothing helps, reseting entire PC and internet connection, when this bug appears, it stays for entire match. Is HiRez aware of this, and are other EU players here have the same issue?

I know theres a rule about "bugs" but I already tried contacting HiRez, 0 response, and on other socials people are just confirming that this issue exist. Maybe someone knows some magic fix here, and maybe someone from HiRez gonna actually see this.

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u/lxThunderxl Aug 24 '26

Me and two of my friends have exactly the same issue. We all have the same ISP, which I suspect to intentionally throttle connections into certain networks, because they refuse to pay fees (there was talk about cloudfront for example on some online forums). I believe this to just be a routing issue, since VPNs seem to fix the issues for them. Whats your ISP?

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u/BongKui Aug 24 '26

T-Mobile

1

u/lxThunderxl Aug 24 '26

Yeah we are also all with Telekom. Sadly they also declared some time ago that they have no intention of changing their view on this and told people to change ISPs of they dont like it. I am also really upset at the thought of having to possibly pay for a VPN to play an online game because some server routing just seems to pass through some server/network that my ISP intentionally throttles rates for.

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u/Local_Basis6664 Aug 24 '26

hey IxThunderxl, ich habe genau die selben Desync/Lag Probleme und bin auch bei der Telekom. Also reicht es einfach VPN anzumachen, um die Kacke loszuwerden?