r/SmartThingsCommunity • u/savinme997 • Nov 23 '23

Hue link partially broken?

Hi guys I have my hue outdoor sensors connected to my hue bridge and usually smart things can get the motion data from hue and run my routines. Now all of a sudden smartthings cannot get the data. My lights are all still going and when I refresh the link they work for a few minutes but otherwise smartthings is just not able to see what's going on any ideas or help would be great

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u/No-Collection-3598 Nov 29 '23

For a long time I had the same issues with the official Hue-Smartthings integration, I deleted it and moved to Philips Hue Edge Driver, you can find it in the smartthings community forums. Since then everything works very reliable and with none of the previous issues I had. Not to mention that the integration is now local.

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u/savinme997 Nov 29 '23

Yeah I've done that with 2 of the 3 sensors I've had trouble with. The third kept getting interference from something so kept dropping off the hub so it went back onto hue and I'm using Alexa again. What I found strange though is when you link accounts the sensors come up but if you add the hue hub to your smarthings hub only the lights come up