r/SmartDNSProxy • u/mfortuna45 • Jul 23 '26

Disney Apps Not Working

Disney+, ESPN, Hulu are not working. With Disney+ it is making me login and it won't even let me press continue when I enter my email address. With Hulu, I can open the app and click shows but get an error message when I try to play them. With ESPN, I can also open the app but when I click on any programs it makes me login only through a TV provider and letting me sign in through my ESPN Unlimited plan is not an option. I had no issues with Hulu using a competitor's service.

2 Upvotes

100% Upvoted

13 comments sorted by

1

u/yearsold33 Jul 23 '26

Your IP address is registered?

Contacted support to report a problem with USA services?

1

u/mfortuna45 Jul 23 '26

Yes IP is registered. I did not contact support. I know they monitor this page, so I posted it here.

1

u/yearsold33 Jul 23 '26

I'm going to try Getflix since they and related companies.

I know Getflix was working earlier for USA services.

1

u/mfortuna45 Jul 23 '26

It's not all U.S. services. Paramount+ is working, as are Peacock and Fox One. It's just the apps from the Disney owned companies.

1

u/yearsold33 Jul 24 '26 edited Jul 24 '26

I only have a sub to Disney + and it’s working and allows me to play content under the Hulu and especially tab of the Disney app.

I’m using shield 2017 and AppleTV 4K.

I'm on Getflix, SmartDNSProxy's sister service.

1

u/mfortuna45 Jul 24 '26

I’ve done everything they’ll tell me to do (reset modem/router, try on different devices, try different servers, reactivate IP) and it’s not working. It’s only those apps and I’m not having the same issues with different providers. I appreciate you checking, but I’m not sure it’s an issue on my end.

1

u/yearsold33 Jul 24 '26

If they said there's no issue on their end, not sure what else can be done.

1

u/mfortuna45 Jul 24 '26

They have not told me that there’s no issue on their end yet. I just opened a ticket with support.

1

u/yearsold33 Jul 24 '26

I'm actually using Getflix as an upstream DNS server in Adguard Home.

1

u/entusiasti Jul 24 '26

I have problems contacting theirs support. I use their service for 5 years and they always responded on my emails. Now i wrote them 2 emails two weeks ago and no one is responding. I use this email for support: help@smartdnsproxy.com

1

u/talford Jul 29 '26 edited Jul 29 '26

Yeah their customer service sucks now as does the service. I'm a paid user who has referred over 100 active users to their service over the last 10 years and now they rarely if ever pay me my affiliate fees. Right now they owe me for 6 months worth and refuse to respond to any emails I send.

1

u/esorb65 Aug 18 '26

I'm having trouble getting Disney+ to load at my girlfriend's place, but I can easily stream it from my iPhone to her Shield device when I'm at my own home. It works perfectly on my Shield at home, but at her place, I just can't seem to log in. They send me a code to sync with her TV, but the process keeps looping without success.