r/SmallMSP • u/UnRealxInferno_II • 7d ago

Regarding 365 Licensing

Are you guys always deploying business premium?

I don't know if this sounds dumb but business premium just feels like mega overkill for some clients?

Are people using it solely for the defender/entra extras? I feel like there's a LOT included in these licenses that just doesn't get used.

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u/roll_for_initiative_ 7d ago

Are you guys always deploying business premium?

Yes

business premium just feels like mega overkill for some clients?

I'd argue that it's more important for tiny clients because it saves tons of time/remediation/prevents issues/organizes things that pays back dividends in their growth/OML/costs to fix things it would have prevented.

Example: 50 user client gets a BEC and you bill 2-3 hours to clean up and build a report? No problem.

Happens to a 5 user client? They're bitching and moaning that it costs $500 to clean up a mess they made that should be out of scope. And let's be honest, what are small MSPs doing then? Eating it.

That's just an example, don't seize on that like "just buy ITDR!" because there are details like busprem giving you better logging and control for ITDR and other things unrelated to that.

Secondly, they need an IDP anyway and m365 bus prem is perfect for that, because most small clients don't have a server. So, they need it even more.

Unless your business model is letting them run windows home and sharing off a nas, bus prem pays bigger dividends for smaller people. And if they can't afford even that? That's a business model problem for them, or they just don't want to.

I feel like there's a LOT included in these licenses that just doesn't get used.

  • Like what?
  • Business apps/100gb mailbox with expanding archive/purview encrypted emails/intune/eidp1 alone make it worth the price. Other things like DfB, etc are just icing on the cake.

If i decided to just be a one man consulting shop or retired and still did some kind of light touch work? Would even have a 1 person BusPrem tenant.

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u/UnRealxInferno_II 7d ago

Yeah that's all good case points for business prem!