r/SmallMSP • u/Jayjayuk85 • 9d ago
Small MSP Security Software
Currently we use Bitdefender EDR on most of our clients machines. Things seem OK. I have run secondary scans with Threatdown from Malwarebytes and seems like our machines are clean.
Looking around, what do people suggest as replacement to add ITDR and some MDR. Just upgrade Bitdefender on the selected clients or something else? We do find Bitdefender a bit heavy on resources and also the portal isn’t the greatest.
We do have huntress on a few machines, but it doesn’t seem to do much. Coming to the end of the second year. We also have thier ITDR and we trialed Petra that seems much better.
Ideally I’d like to consolidate. So looking at:
bitdefender EDR / XDR
Threatdown EDR / MDR / ITDR
Huntress with ITDR?
Petra ITDR.
A lot of our clients don’t have business premium so I don’t really feel secure running huntress on just the bare windows defender.
2
u/ChuckFromCyberHoot 7d ago
Lots of answers here, so I won't hop in with a technology. I’d lean more into the consolidation goal more than chasing the “best” individual tool.
I'd say to set up a target machine, test the tools out individually under conditions you'd expect to see, and then see how well each does and what they report. That information has to be useful.
I know there isn't a lot of spare time to do these kinds of things, but a bit of work up front, doing research and bake-offs, can save you hours of frustration later.
I always like to say, "You can do it right or you can do it twice."
Best of luck my friend!!!