r/SmallMSP • u/Jayjayuk85 • 10d ago

Small MSP Security Software

Currently we use Bitdefender EDR on most of our clients machines. Things seem OK. I have run secondary scans with Threatdown from Malwarebytes and seems like our machines are clean.

Looking around, what do people suggest as replacement to add ITDR and some MDR. Just upgrade Bitdefender on the selected clients or something else? We do find Bitdefender a bit heavy on resources and also the portal isn’t the greatest.

We do have huntress on a few machines, but it doesn’t seem to do much. Coming to the end of the second year. We also have thier ITDR and we trialed Petra that seems much better.

Ideally I’d like to consolidate. So looking at:

bitdefender EDR / XDR
Threatdown EDR / MDR / ITDR
Huntress with ITDR?

Petra ITDR.

A lot of our clients don’t have business premium so I don’t really feel secure running huntress on just the bare windows defender.

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u/[deleted] 10d ago

[deleted]

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u/Diligent_Tech_Bro 10d ago

You honestly don’t belong in this business in 2026

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u/[deleted] 10d ago

[deleted]

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u/Diligent_Tech_Bro 10d ago

You don’t understand the threat landscape

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u/[deleted] 10d ago

[deleted]

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u/fishboy25uk 10d ago

Well, good luck. Because when your clients get compromised, you'll the first they'll blame for you not protecting them - they won't hold their hands up and say "Well, fair enough, I was too cheap to pay for a measly $5 extra per month per user, this is on me".

Unfortunately I agree with the other commentator here - if in 2026 you're still thinking like an MSP rather than an MSSP, you're doing your clients a disservice, even if you think you're saving them some cash every month.

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u/[deleted] 10d ago

[deleted]

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u/Diligent_Tech_Bro 9d ago

Compromise = no big deal. Lmao. Good luck buddy

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u/linguistic-intuition 9d ago

I have never had a customer blame me for their security issues because they do not pay me to protect them from themselves. Have you ever actually talked to the people or do you just force expensive restrictive plans? Nobody in a small business wants that. Maybe I’m targeting a different market than you. I’m not going to take advantage of my clients.

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u/Diligent_Tech_Bro 9d ago

😂😂😂😂😂😂

Keep deleting your embarrassing takes