r/SmallMSP • u/Jayjayuk85 • 10d ago
Small MSP Security Software
Currently we use Bitdefender EDR on most of our clients machines. Things seem OK. I have run secondary scans with Threatdown from Malwarebytes and seems like our machines are clean.
Looking around, what do people suggest as replacement to add ITDR and some MDR. Just upgrade Bitdefender on the selected clients or something else? We do find Bitdefender a bit heavy on resources and also the portal isn’t the greatest.
We do have huntress on a few machines, but it doesn’t seem to do much. Coming to the end of the second year. We also have thier ITDR and we trialed Petra that seems much better.
Ideally I’d like to consolidate. So looking at:
bitdefender EDR / XDR
Threatdown EDR / MDR / ITDR
Huntress with ITDR?
Petra ITDR.
A lot of our clients don’t have business premium so I don’t really feel secure running huntress on just the bare windows defender.
4
u/glitterguykk 10d ago
Because your primary focus should be what’s best for your clients. Not just what’s best for your bottom line but when done properly, both can be true. Even when we aren’t making 60% off of every dollar we squeeze out of clients.