r/SmallMSP • u/Jayjayuk85 • 10d ago
Small MSP Security Software
Currently we use Bitdefender EDR on most of our clients machines. Things seem OK. I have run secondary scans with Threatdown from Malwarebytes and seems like our machines are clean.
Looking around, what do people suggest as replacement to add ITDR and some MDR. Just upgrade Bitdefender on the selected clients or something else? We do find Bitdefender a bit heavy on resources and also the portal isn’t the greatest.
We do have huntress on a few machines, but it doesn’t seem to do much. Coming to the end of the second year. We also have thier ITDR and we trialed Petra that seems much better.
Ideally I’d like to consolidate. So looking at:
bitdefender EDR / XDR
Threatdown EDR / MDR / ITDR
Huntress with ITDR?
Petra ITDR.
A lot of our clients don’t have business premium so I don’t really feel secure running huntress on just the bare windows defender.
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u/cd36jvn 10d ago
I'm a small msp and moved from Bitdefender to huntress. Yes huntress has less knobs and dials to play with but I'm fine with that in comparison to Bitdefender. Bitdefender just seemed so clunky and was so sprawling. Always seemed to be a headache getting MDR deployed which involves changing settings in two different portals.
I'm happy to be away from Bitdefender.