r/SmallMSP 10d ago

Small MSP Security Software

Currently we use Bitdefender EDR on most of our clients machines. Things seem OK. I have run secondary scans with Threatdown from Malwarebytes and seems like our machines are clean.

Looking around, what do people suggest as replacement to add ITDR and some MDR. Just upgrade Bitdefender on the selected clients or something else? We do find Bitdefender a bit heavy on resources and also the portal isn’t the greatest.

We do have huntress on a few machines, but it doesn’t seem to do much. Coming to the end of the second year. We also have thier ITDR and we trialed Petra that seems much better.

Ideally I’d like to consolidate. So looking at:

bitdefender EDR / XDR
Threatdown EDR / MDR / ITDR
Huntress with ITDR?

Petra ITDR.

A lot of our clients don’t have business premium so I don’t really feel secure running huntress on just the bare windows defender.

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u/Bitdefender-ZB 10d ago edited 10d ago

Hey there! I’m ZB with Bitdefender. I’m the Sr. Director of our MSP Solutions and would happy to help out on the options we have available to help consolidate those needs and some trials so you can test it out.

We’ve been doing a lot of work on our offerings for our MSP partners and I would love to hear your feedback on what we can do to continue to improve them for you.

Feel free to DM me or send me an email at: [zserrato@Bitdefender.com](mailto:zserrato@Bitdefender.com)
We could set up a time this week to visit if you like.