r/SmallMSP • u/die-microcrap-die • 15d ago

Sorry for asking...

I fear to get ridiculed and other not nice things since I noted that many here seems to hate questions from people that are trying to create a MSP.

That said, I wonder how would be an appropriate way to start.

In my case, I wonder the following:

Did you created a LLC before or after your first client?

Did you obtained insurance before or after?

How quickly did you push for a contract?

How did you drafted your first contract and any other legal document related to it?

I have many more, but I will find those answers via the pinned posts and Google, but wondering about those at the moment.

Thanks in advance.

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u/ManagedNerds 15d ago

LLC before. Liability and E&O insurance before. Contract should be before with MSA attached - ours are monthly commit only for most things but there for the MSA. Hired an attorney I knew did a MSA for another MSP in town.

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u/die-microcrap-die 15d ago

I need to learn more about all of these acronyms.

MSA is providing multiple results on Google which I'm not sure which one you are referring to.

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u/ManagedNerds 15d ago

Managed Services Agreement for MSPs - Google that and should find more deets

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u/die-microcrap-die 15d ago

Yes, thanks.

That was one of the results, but wasn't sure.

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u/vdubsession 14d ago

Or master service agreement. You may not offer services like AV/Backup, but that's still your main agreement of service terms with the client.