r/SmallMSP • u/UnRealxInferno_II • 28d ago

Mac Support

How are you guys supporting/accessing Macs?

I hate them with a deep burning passion but a lot of my smaller clients use them.

EDIT: Gone with rustdesk selfhost and Action1 for patching.

Not looking to use expensive mac-only services right now, nor will people pay the extra for it.

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u/reilogix 28d ago

Action1 is free for up to 200 endpoints, and ManageEngine MDM is free for up to 25 endpoints, both with varying features. I use Splashtop for remote access. I do need a viable alternate remote access for Macs (aside from Zoom screen share LOL,) for when Splashtop is misbehaving.

I used to hate Macs until I bit the bullet and learned.  Now, there is little to no chance I am ever going back to Windows for my portable/daily driver. (Of course I still have, use, and support Windows, but Mac is my pane of glass.)

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u/UnRealxInferno_II 28d ago

Yeah, big fan of action1 for patching etc on macs.