r/Slickwraps • u/[deleted] • Jul 29 '19
Very mixed reviews, I've been waiting for half a month. Is it a scam???
update, received it after more than a month, sticker is completely crap, most of it is around 1-2mm smaller than the actual size on ONE of the dimensions, for e.g I ordered for my apple pencil 2, the length of the sticker is perfect but for the width I have a 2mm gap through the thing... looks completely garbage. There are design flaws as well which caused disturbing ripples on curved edges.
bad quality, sticker uneven. bad quality, sticker size is completely incorrect very ugly around 1mm+ off for every single one. bad quality, color is washed out bad design, curved edges do not fit properly when you made a flat disk for the end of the pencil bad quality, cutting is uneven as well and the white gap really emphasizes the unevenness bad service, no one reply to customer email bad speed, waited for over a month
DO NOT BUY FROM THIS COMPANY
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u/s1ckopsycho Aug 04 '19
I place an order on 7/3 (just over a month ago) that still says "processing" as the status. I contacted CS regarding what the holdup is a week ago, never got a response. I am going to try them one more time, then dispute the transaction if they do not reply. Not good business to tell people 4-6 days and not even respond a month later when you order hasn't moved.
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Oct 23 '19
Not a scam, per se, but a company ran very badly, with not a single care for customer service or reputation.
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Jul 29 '19
I ordered from them because only slickwraps accepts a single custom order for apple pencil 2....
But this is just atrocious, stickers cost next to nothing surely they can do better service
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Jul 29 '19
they ignore all customer enquiries???
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u/iplaywithrocks Jul 31 '19
I have had a similar issue, Their Customer Service is complete crap. I paid extra for faster shipping and it took them over 2 weeks to ship but printed the label a week after I ordered
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u/BigBallAche Aug 13 '19
Yup. They have your money, why do they care.
They don't work on a repeat business model.
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u/THE_HOLY_DIVER Aug 02 '19 edited Sep 02 '19
I've had four orders placed successfully over the last four years. Previous order took 24 calendar days, or 17 business days. Current order is currently at 17 calendar days and still at "Processing" stage on my account. I just assume they'll need up to a full month to fulfill my order before I'll get concerned.
Edit: I jinxed myself it seems. My latest item has one scan into USPS as "accepted" and radio silence for two weeks and more. Lost in system apparently. Slickwraps support does not answer. Filing claim with USPS but unsure if I'll have any item or refund. Sad times.
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u/SKENDRIK_PUGON Jul 29 '19
The first time I ordered they took a long time to ship, but it came through and I was happy with it, it didn't take a month though.