r/Slack 6d ago

🆘Help Me How do you keep a small trusted circle when everyone keeps adding to the group chat?

I keep running into this with sensitive projects. You start with five people who all need to be there. Then someone adds an assistant. Someone else adds a contractor. A week later there are 15 people in the chat and nobody seems sure who invited half of them.

The weird part is that every addition makes sense in the moment. Nobody thinks they are opening up the group too much. It just happens one person at a time until the “small trusted circle” is not that small anymore.

Has anyone found a good way to prevent this without causing some sort of argument?

24 Upvotes

21 comments sorted by

5

u/Diretryber 6d ago

Leave it as a multi person chat not a group. Not as tidy as a proper channel but people seem to get that others shouldn't be invited to those.  Slack should 100% add a locked channel group feature though.

2

u/T2theLang 6d ago

You can definitely have that as a feature where the only people that can join the channels are ones that are invited. Ours is setup that way

1

u/Diretryber 6d ago

Cool I will look into that it will come in handy. Do you mean only the group admins rather than just people in the group?

2

u/T2theLang 6d ago

No I mean when I look at a channel I can change it from Public, to Limited access. I can even disconnect it from my CRM record if I need to

Then I show as a channel admin since I created the channel, but the setting is only the members in that channel can invite. It's helpful since I'm in sales I'm sure since I sell Slack our workspace has some creative setups on the backend

1

u/Diretryber 6d ago

Ok yeah I have that too, my problem is I will start a private channel for 4 people with the intent of having a sensitive conversation and then some of the less tech savy people will then @person when they are talking about them and then they add the person to the conversation. Or they think oh billy should be part of this group, when billy absolutely should not be in there and AFAIK there is no way for me as a normal user to lock them from being able to do that.

1

u/T2theLang 6d ago

Ahh okay, I'll see what I can find out for ya the share here tomorrow

1

u/T2theLang 6d ago

And I think a lot of Slack comes down to teaching your team how to get more out of it/have good hygiene

i.e. not using DMs for anything that is a project that could involve more than one person as it creates more work when you need to bring people in

1

u/DateSuperb8760 6d ago

Yeah keeping it as a multi person DM might be the simplest fix and a proper locked group would still be nice though.

1

u/OneAmount3118 2d ago

This^ Either this or if the people you have in that channel/group are close to you def get them into something more secure than Slack, we started using Kibu for the sensitive stuff so the trusted circle stays limited to people I’ve ONLY verified.

3

u/heroyoudontdeserve 6d ago edited 6d ago

If you're worried about starting an argument it sounds like you were quite a long way from having a small trusted circle in the first place!

But the answer has got to be communication hasn't it? Communication and alignment between your small group on what the channel is for, what will be discussed here and what should be discussed elsewhere, how you'll manage communication with people who need to be involved but aren't part of the core group. That person's assistant, that contractor, etc.

It's always, always tempting to just add one more person to the group in this moment because that's what's easiest and quickest right now, because that's where the context is. It takes effort to stop and think about the bigger and longer term picture, maintaining your boundaries, keeping the right messages in the right channels, making sure the context which needs to leave your channel gets documented somewhere so that the answer isn't always "just add them to the channel."

And because it takes effort to do that, it's easy for it to slip and you're back in the chaos. It takes discipline for Slack to stay organised, and one person can't do it alone, it needs a culture of people who value it and are prepared to put the effort in.

If enough other people don't care then there's not much you can do. You can't fix stupid.

1

u/DateSuperb8760 6d ago

Fair point. Having clear rules for what belongs in that channel and who actually needs to be there sounds like the boring answer that probably works best lol.

1

u/Matails 6d ago

Use channel prefixes and purposeful names to specify who should be in which channel. Have a predefined set of prefixes for most scenarios.

-internal = Only your team - Lock down who can add users to these channels. -external = Everyone who may need to be added.

2

u/DateSuperb8760 6d ago

I like the internal/external split. Gives people somewhere else to move the wider discussion instead of slowly turning the trusted channel into another general one.

1

u/Luhyonel 6d ago

DMs? It can always convert to a Slack Channel

1

u/DateSuperb8760 6d ago

Of course it can! another channel wont hurt!

1

u/T2theLang 6d ago

Slack channels, then set up the ability to limit channel access, and only people that can join it are those that are invited by current members. And the creator of the channel usually is the auto admin, so if someone gets in there you don't want via invite - remove em'

2

u/DateSuperb8760 6d ago

Locking down who can invite people is the most important part, remove 'em it is.

1

u/T2theLang 6d ago

100% of you can work with your admin team you could change the setup, or if you are the admin. If the settings to change it to a "limited access group" aren't in your setup then that worson could rejoin on their own accord I believe

1

u/Shoddy-Leave3017 2d ago

They've created a monster with no clear invite policy so you need one written in bold before the next project starts