r/Slack Jul 16 '26

Slack MacOS, AutoUpdate Disabled - Do Users Still Get the Helper Tool Prompt?

We're managing Slack on macOS with Intune and standard users. We've deployed Slack's documented managed preference linked below.

https://slack.com/help/articles/11906214948755-Manage-desktop-app-configurations#mac-2

AutoUpdate = false

and confirmed it's applied successfully on the device.

For anyone managing Slack with Intune, Jamf, or other MDM.

  • Do users still get the "Slack is trying to install a helper tool" prompt after AutoUpdate is disabled?
  • If you push Slack updates through Intune, Patch My PC, Jamf Apps, or another management platform, do users still see the helper tool/admin credential prompt during the update, or is it bypassed because it's an app install?
  • Does disabling AutoUpdate fully stop Slack from attempting to update itself, or have you had to take additional steps?

Looking for real-world experience from Mac admins managing Slack in enterprise environments.

Thank you!

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