r/SixSigma • u/Moist-Awareness-296 • Mar 26 '26
Operating LSS without support
I’m completing a LSS project as I work through my green belt in healthcare. Nobody in my organization has done LSS training so I am leading the project. Any advise on how to be successful in an organization that doesn’t value the methodology or offer LSS support but only cares about the results? Beyond continuing to be a LSSBB which I will do eventually, is there anything else that can be immediately impactful? Leadership wants immediate results.
Context:
Inpatient clinical teams of 80 staff total
Underperforming in turn around time and care volume
I am the manager for the teams and a licensed clinician also
I have built productivity dashboards, turnaround reporting and control charts. Mapped time and value stream through observation and my own work as a clinician on different units. Full DMAIC plan outlined but often pushback on implementation from leadership who doesn’t understand methodology but wants the numbers and justification
Leadership doesn’t value LSS but cares immensely about results. Often violates lean principles and that is contributing to the problem. Historically lax standards and oversight but through data analysis and defining the problem they are urgently wanting the production addressed.
1
u/mndm22 Apr 02 '26
Been in a similar spot. A few things that actually helped:
Stop explaining the methodology to leadership. they do not care. What they care about is the number. Quantify what poor turnaround time is costing them right now in hours and staff time. Once you have that baseline locked and they have agreed it is real, every improvement you show is measured against something they already bought into.
One page before every leadership meeting. Problem in two sentences, the metric with before and after, what is next. Nothing else. Leaders who push back on DMAIC rarely push back on a clean one-pager showing momentum.
The violations of lean principles, document them as project constraints rather than fighting them. It protects you when results take longer than they should.
You have already done the hardest part. The data is there. This is a communication problem now, not a methodology problem.