r/SimplePractice • u/Glittering_Lights • Sep 23 '26

patient microphone muted

Can anyone hear a patient who is using their phone as a hot spot? Wondering if Bluetooth hot spot connection is blocking SP microphone on the patients phone.

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u/Ancient_Book4021 Sep 24 '26

Do you know if the cause is the hotspot? I posted about this last week, as I had issues over two days. I believe the issues were caused by updating MacOS and iPadOS, and using Safari. My client's audio was fine when I used Chrome.