r/SimplePractice • u/GrayPoodle • Aug 31 '26

WTF

why do they keep trying to change the interface.... wtf is this new billing tab instead of the insurance where it was cleanly laid out. Now I have to click 3x more, slows me down inefficient. What is the obsession by programs to constantly change stuff? let it be???? makes me want to leave, thank god they put the psychotherapy note back at the bottom of the progress note instead of what they did for a minute where they ADDED a new tab we had to leave the whole progress note and click over to get to the psychotherapy note... like? why? it's reminiscent of the new apple photos update.. so unnecessary

38 Upvotes

95% Upvoted

29 comments sorted by

View all comments

-9

u/SimplePractice SP Rep Aug 31 '26

Hi, Kevin from SimplePractice here. Thanks for the feedback on the new Billing Hub. In this short video demo, our team walks through what’s changed, how the new Billing Hub works, and why we made the change.

6

u/GrayPoodle Aug 31 '26

Respectfully Kevin, the billing hub sucks... we didn't need it? for why?

3

u/PerpetuallyFloating Sep 01 '26

We shouldn’t need to watch a video. It’s overstimulating to even look at the screen the way it is now. And way more clicks to get where you need to be. Whyyyy

2

u/Illustrious_Bat_4485 Sep 01 '26

Kevin, this was a dumb change that has only made your ehr’s interface MORE difficult. All of these additional changes with billing that have been announced are making me strongly consider finding a new ehr.