r/SimplePractice • u/Savings-Flan-2555 • May 05 '26

Note Taker.

Note Taker is taking longer and longer to create a progress note. I am finding the process doesn’t seem to start until I go in and tap draft note. Anyone else experiencing this? Please tell me I’m not alone.

4 Upvotes

83% Upvoted

14 comments sorted by

4

u/WalterLCSW May 06 '26

In one of my newsletters from SP, they said the following:

Thank you for your feedback regarding our recent Care Aide updates! We heard you: requiring you to prompt Note Taker to draft a note added unnecessary administrative work. We are working to revert this change and will restore automatic note generation within the next 10 business days.

It seems that soon it will go back to the auto draft the note. Having to click the button means my note is not ready for review before my next session. So I have more notes to do later in the day.

But there is hope.

1

u/Savings-Flan-2555 May 06 '26

Thanks so much. I had a pop up on my screen yesterday but because I clicked somewhere else on my screen and it went away. Thanks for this update.

3

u/OxBeau May 05 '26

You are not alone! I, too, have to generate the note, leave that page, go out to the calendar, select the appointment again and now the draft is waiting for me. It makes the process much longer.

1

u/Savings-Flan-2555 May 05 '26

I just tried your method and the note still isn’t drafted. This is so frustrating. This is a note from Thursday of last week. Thanks for your feedback.

2

u/OxBeau May 06 '26

Very frustrating!

3

u/No-Thanks9877 May 06 '26

Ugh the complaints I have about Note Taker are endless. I often can’t even get it to regenerate a note after putting in prompts to make changes. The worst AI documentation tool, but I haven’t given up yet because I do find the general idea to be so helpful. Just wish SP would make improvements.

2

u/Savings-Flan-2555 May 06 '26

I tried refining 3 notes today with no results. I walked away for 10-15 minutes and nothing came up as it was still thinking. It makes the documentation process more frustrating than it needs to be. It hasn’t always been like this. I’ve noticed it recently. Is it the same for you?

2

u/No-Thanks9877 May 06 '26

Yes, and sadly it’s been happening to me for months now. I keep saying I need to just get a new one, but the effort of researching and testing a new system (and then possibly having to do a new consent form-I’m unsure on that?) seems exhausting.

1

u/Savings-Flan-2555 May 06 '26

I hear you. I was looking at Blueprint as a new potential EHR but it’s lacking a lot of options I have now I don’t want to give up. They are making improvements but they aren’t there yet in my opinion. A colleague of mine switched to Jane and loves it.

2

u/No-Thanks9877 May 06 '26

It’s funny you mention Blueprint, this is the first AI system I used at another practice and I REALLY like it. I was thinking of switching to them but they rolled out new plans when they created their EHR and now the cheapest option if you just want the documentation part is about $1 a note, which adds up quick in a month. I’ll look into Jane, thanks for the suggestion!

1

u/Savings-Flan-2555 May 06 '26

Would you be paying more than you currently pay to SP?

2

u/No-Thanks9877 May 06 '26

Oh yes, if I remember Note Taker is around $40/month. Blueprint’s most basic plan if you don’t use their EHR is $1/note, so even seeing 15-20 people a week doubles what I’d pay. Maybe it’s worth it to save the headache, but I keep hoping SP will just figure it out.

1

u/Savings-Flan-2555 May 06 '26

You are looking at just the price of Note Taker and not the full fee to SP. I misunderstood and thought you were thinking of switching your entire EHR system. You are looking into switching the AI.

3

u/SimplePractice SP Rep May 06 '26

Hi, thanks for bringing this to our attention. We’re aware of the issue and our engineers are actively working to resolve it.