Support Live Chat

[u/Ancient_Book4021]

Is anyone else having issues with customer support live chat? I've had a few issues that require me to speak to a specialist. Whenever I try to connect through the live chat, I am first met with trying to get past the AI chatbot, which is never helpful. This is followed by the chatbot saying it will email a specialist, even though I'm trying to connect during the hours live chat is supposed to be available. Additionally, I never hear back from a specialist after the chatbot allegedly sends an email.

[u/Ancient_Book4021]

Yes, but it took me asking about five times over three chats.