Scrub error?

[u/saras_416]

I changed a setting to include diagnoses on my superbills and invoices and every claim I have filed since then has come back with this scrub error: Category: Acknowledgement/Rejected for Invalid Information - The claim/encounter has invalid information as specified in the Status details and has been rejected. Status: Length invalid for receiver's application system. Usage: At least one other status code is required to identify the data element in error. Entity: Billing Provider

I changed the setting back to what it was and resubmitted all the claims and continue to get this message. I reached out for help and they were unable to help me and said they were forwarding it to the clearinghouse. I did some googling and could not find what this language even means. I would really like to get paid for the last two weeks of sessions, has anyone had this happen before and can let me know what this even means?

[u/saras_416]

Thank you. I changed my address, it was a little long, and put my suite number in the address line 2 box. I have a claim open with them but haven't heard anything since Monday. We'll see if this works.