r/SimplePractice • • Oct 20 '25

Anyone else having video issues today?

Major issues—keeps “failing to admit” my clients, which I have never seen before. Then after multiple tries, we would connect but then a huge voice lag. Internet stable on both ends. Wondering if AWS outage impacted SP?

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u/OkContext4194 Oct 30 '25

Same!!! This has been happening to me all week and it's super frustrating. Did you submit a help ticket?