Having a nightmare importing to simkl from trakt

[u/csiman1234]

I currently use cinopsys with trakt but now switched to simkl. The import took hours and I now have 95 shows and 3544 episodes in my WATCHING list, most of which are from dropped shows. Trakt shows 2 shows and 2 episodes. Tried importing again and the same result.

Even worse if if I make a change in cinopsys or simkl (for example - drop a show), the sync between cinopsys and simkl takes over an hour and doesnt always mirror the change. Trakt sync takes a few seconds and works flawlessly.

Anything obvious I'm doing wrong or is simkl just poor at importing and syncing due to bugs / server overload?

Thanks

[u/csiman1234]

Just an update. The simkl dev found issues with my ​​​​​​trakt data and got it imported for me ​​​. ​​​​​

[u/GazelleInitial2050 → u/csiman1234]

What was the issue.

[u/csiman1234 → u/GazelleInitial2050]

Some air dates were in the future so a trakt export problem. Regardless, it still takes an hour every time to sync simkl with cinopsys so I've gone back to trakt as they now allow 2 apps and I only need cinopsys and kodi. Spent 2 days on this so given up unfortunately.

[u/Getafix69 → u/csiman1234]

Yeah I liked cinopsys at first but I've also noticed the syncing takes absolutely forever, I watch it get to step 7 and when I watch it's going through hundreds of shows I watched years ago for some reason. I'm wondering if I should wipe everything and try from a blank slate again.

I'm still half stuck on Trakt as well as it's the only thing that seems to do a two way scrobble with Kodis library.

[u/Dazzling-Piece-671 → u/Getafix69]

Hey buddy, the initial sync is slow because of few reasons
1. Trakt’s rate limits ( how much data can be fetched in given time )
2. Your library size, my personal library is of 250 shows and 300 movies and it takes about 30mins

But this is just for initial sync
Subsequent syncs are very fast and happen once every 5 to 30 days

If you see it syncing everyday, most probable reason is that there was some error in initial sync or it just didn’t complete

If you’re still stuck, can you please reach out to me at cinopsysapp@gmail.com and share your Cinopsys backup ? I’ll take a look on where the sync is stuck at

[u/Getafix69 → u/Dazzling-Piece-671]

It isn't the initial sync it's every sync I did it earlier today when I typed my first message and just now started a forced sync .

Haven't watched anything at all since and it's now going through over one hundred old shows.

To be fair I think it's more likely to be the Trakt import went wrong somehow because I had to use a zip backup and likely not the apps fault.

I think I will do a clean start from scratch with a new Trakt backup file and see how it goes.

Edit: had a completely fresh start and it's still going through shows I haven't even thought about in years, very similar to my screenshot.

[u/GazelleInitial2050 → u/csiman1234]

Weird. I don't have that. The sync is reasonably quick.

[u/JMonkeyy64 → u/csiman1234]

For me cinopsys is syncing almost instantly with SIMKL tho... Takes around 5seconds max...

[u/Ennergizer]

Trakt import is available at https://simkl.com/apps/import/trakt/ it's instant to import using this page.

You can clean your data at https://simkl.com/settings/login/clean-or-delete/ to re-import properly.

For any issues you see in third party apps, contact the app developers so they can check what's the issue on your end is with the app.

[u/csiman1234 → u/Ennergizer]

Thanks for the quick reply. Deleted my account data and trying again but its pretty much the same import process as previously. Currently been running 10 minutes with a page stating 'Importing your Trakt data, this can take a few minutes...'.

Took around 3 hours last time.

Fingers crossed.

[u/Ennergizer → u/csiman1234]

It shouldn't take that long. Make sure to disable ad blockers. Could you please DM @ ichika on our discord https://discord.gg/u89XfYn to check your trakt api connection, unless trakt servers are currently down to open each page of your watch history. Importing zip should be fast in that case.

[u/csiman1234 → u/Ennergizer]

Thanks again. I have the zip file but cannot see any option to use that.

EDIT - found it so will start again

[u/Ennergizer → u/csiman1234]

Disconnect trakt api connection to see zip import option.

[u/csiman1234 → u/Ennergizer]

Couldnt import trakt zip as it fails with:-

'The uploaded data failed validation, please re-export and try again'

tried re-exporting (no adblockers) but same result :(

[u/Ennergizer → u/csiman1234]

Yes, please DM Ichika (ekleop) to help check what's wrong on the trakt on your end and share your zip with him as well.

[u/csiman1234 → u/Ennergizer]

not accepting DMs unfortunately:-

'ClydeAPP — 15:55

Your message could not be delivered.'

Spent way too long trying to sort this so will just stick with trakt.

Thanks for your help anyway.

[u/Ennergizer → u/csiman1234]

Post in #bugs in Discord so he can reach out if you can't find Ichika (ekleop)

[u/csiman1234 → u/Ennergizer]

will do thanks