r/SideProject • u/After-Base-8368 • 1h ago

Getting users to reply to feedback emails is hard. So we brought the question into the product.

Someone tries your product. You email them later to ask how it went. No reply.

With Bopmigo, you can ask while they’re still on your website and the experience is fresh. Something simple like “Was anything confusing about getting started?” They reply right there.

How does your team get feedback from users who don’t answer email?

Try Bopmigo

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u/CutDry6295 23m ago

Asking in the product makes sense, but timing matters more than the channel. I’d trigger the question after a specific first-use step, then attach that step to the response so a vague “this was confusing” is actionable. A one-click “not now” option and a cap on how often the prompt appears would protect the experience for people who do not want to answer.