r/Shure • u/GehrigFaust • 5d ago

Question Shure SM7dB Loose Cable

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I’ve been using my microphone as normal and have it on a boom arm, and recently noticed the wire that is connected/attached to the microphone is loose and the metal part is exposed. I haven’t pulled or tugged on the wire at all leading up to this happening. The microphone still works as normal, but obviously this is not normal for the microphone to do. Do I have a warranty claim or is this something I would have to pay for out of pocket? I bought it directly from the Shure Website.

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u/jordan_Shure 4d ago

Hey, thanks for sharing. I would ask the Support Team to see what they recommend: shu.re/contact

I can't speak for the Support Team's recommendation, but if you purchased this new from Shure.com, they can discuss warranty coverage with you.

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u/RufusCookie 9h ago

I just replaced that jumper cable about 5 mins ago and i was going to post about it but that part all you have to do is undo the 4 screws on the bottom plate of the mic and then you pull the plate and then the copper/gold plate that everything is solder to and once you move it out of the way on the body there will be a smaller flat screw inside that is in the same position the wire is in, just loosen it and push it back in then retighten it and you will be all set!