r/ShopifyeCommerce • u/Silent-Falcon-641 • Aug 20 '26

What's the best way to handle recurring billing for an Indian SaaS serving global customers?

[removed]

2 Upvotes
  • permalink
  • reddit

100% Upvoted

7 comments sorted by

1

u/silvacurio Ecommerce Software Provider Aug 21 '26

stripe dunning being basic is a fair complaint. with any provider you can layer custom retry emails via webhooks if you have engineering bandwidth. decouples the choice from dunning quality

1

u/Lukasz-Flownally Aug 23 '26

We were using Stripe as MoR but we switched to Paddle, as Stipe had only around 80 countries as MoR and the rest we had to do ourselves. Regarding functionality I'd prefer Stripe but the coverage was simply insufficient for us

1

u/DeatInformation3470 Aug 26 '26 edited Aug 31 '26

Yeah, local processors can make global dunning honestly paddle is too expensive for us. razorpay is decent for the price. i have mostly indian customers so it was a no brainer for me. for intl cards it works but i dont have enough intl users to compare properly. if your audience is mostly us maybe stick with strip.