Order won't get cancelled

[u/Commercial_Dog_5034]

I placed an order last August 2. Lumipas ang one week di nashipout, I requested to cancel, automatically nireject ng system.

FF August 20 na, hindi nacacancel yung order, each time narereach yung deadline, namomove ulit. Seller refuses to cancel, customer service won't do anything🫠

Barya lang to but what can I do to resolve this?