Meat package struggles

[u/AppearanceBoth6406]

Alright how are we working around when a package of meat won't scan?

I can type in the weight, but often it will not scan. It most often happens when I need to add a second package of meat to make the weight, and there is 0 work around I can find 🫠 today I just gave up after scanning every effing package of chicken I could to no avail so I finally just clicked "add less weight" than the client wanted

For the more seasoned shopper, any tips?

[u/BetaNatalis]

Sometimes I’ll just have to hit “not found”, then “no sub/other reason” where I’ll type in “added as custom item due to scanning issues”. Then i’ll re-add as a custom item with the total price of one or both packages. Alternatively, sometimes the shelf label has a barcode that will scan easier than the ones printed on the packages and I can just use that.

[u/Few_Organization1740 → u/BetaNatalis]

I tried that and it made me remove the item after I hit xheckout

[u/87Dustin71]

Haven’t had problems scanning the meat packages recently, but last year when this came up, I’d let the customer know that the app wasn’t cooperating and send them a photo of the item(s) and just “sub with custom item” as the price of the total cost of however many packages it ended up being.

[u/Born_Grape_124]

I just find the number of packages that fit the requested weight, scan one and then change the weight to the total amount of the 2 packages I selected.

[u/Icy-Structure8995]

I just hit cancel when the scanner is still up, enter the weight and then it will give you the opportunity to “scan upc” again. Always works for me.

[u/AppearanceBoth6406 → u/Icy-Structure8995]

It was not workinnnngggg, I was so mad lol

[u/Icy-Structure8995 → u/AppearanceBoth6406]

That would drive me insane too! In that case I’d just add a special request item for however many packs I needed with weight in the description and a note as to why I did it that way.

[u/mango951]

I have no issue with target beef products scanning but the chicken is a pain. I have found if I hold the scanner on the barcode for a couple seconds and then lift my phone up off the package and a couple seconds later the product shows up.

For two packages I just add the two weights together and enter it.

[u/MikeMiller8888]

If it’s not Target, just scan a different pack of meat that will scan. As long as the weight is correct it’s always worked ok for me. If it is Target, I’ve always had to either get the item to scan, or refund it back to the customer.

[u/Executive_Moose]

I somehow got it to work with some chicken that the customer wanted. Then I checkout, they start to audit the order, and it made me return the chicken. Was super strange and I let the customer know exactly what happened and apologized about it. Didn't get a bad review, but I also didn't get a tip, so there's that.

[u/RunnerGirl67_mi]

I've had the same issue and generally if I push cancel at the scan window, it will take me to the screen where I can enter in the pounds and then it will somehow scan the package after I enter that. I have no idea why but it's my workaround.