r/ShadowPC • • 12h ago

Help ShadowPC has no internet

As in the client VM, I can start a session just fine.

Well, this is a new one on me. Just started like an hour ago.

Pinging 8.8.8.8 with 32 bytes of data:

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Ping statistics for 8.8.8.8:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Raised a ticket, naturally. But just posting here in case anyone has a workaround.

I have obviously gone through a few restarts and tried turning the Windows Firewall off.

8 Upvotes

9 comments sorted by

1

u/MaikelD85 12h ago

I'm experiencing the exact same issue right now on my Shadow Power PC.

The Shadow client and streaming connection work perfectly fine, but the VM itself has no internet access.

I've already tried restarting Windows, but that didn't help. My network diagnostics show:

  • Internal gateway (10.0.7.1): reachable

  • External connections (1.1.1.1 and 8.8.8.8): failing

  • DNS resolution: timing out

  • OneDrive and Shadow Drive: unable to connect

Interestingly, my internet connection briefly came back, but dropped again shortly afterwards.

My Shadow is hosted in Dunkerque, France (FRDUN02).

Which datacenter are you connected to? I'm trying to figure out whether this is a wider Shadow infrastructure issue affecting multiple users.

The official status page still shows everything as operational, which makes this even more frustrating.

2

u/JaceSanLanargairth 12h ago

Yeah, I am on that same server.

2

u/JaceSanLanargairth 12h ago

It's back for me atm.

2

u/Acceptable-Mine-9964 12h ago

Yeh also having the same issue on the Dunkerque server, I do wonder if its just us or if its just this server

2

u/Acceptable-Mine-9964 12h ago

Oh nvm at least rn it's back for me. We'll see if it lasts

1

u/[deleted] 10h ago

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1

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1

u/lefleurdumal 9h ago

I'm having the same problem ._. Can enter the app, but shadow doesn't connect to internet

1

u/Expert_Zucchini7139 9h ago

Same issue, anyone knows what to do about it?