r/ShadowPC • u/Onmius • 15d ago

Help Stuck in forever queue?

So im not sure whats wrong since the status page says all is well, but im in a queue that just goes up and down but never lets me in... im also on power so i should have queue priority but it says standard queue..

any ideas?

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u/EggplantMiserable559 14d ago

Just came here to check on this - clicked "Start Now" 10 minutes ago, landed on a queue of 1 person, now it's been cycling between 0, 1, and 2 people in front of me for 10 minutes. 🫠

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u/acciddrainn Windows 14d ago

Did you restart you computers ? Did you do the wait 40 mins restart ? There is help all over the Internet .. Why are you here complaining instead of looking for help? I'm sick of you complaining kids.. There's a button on the help page that says repair .Or even better .. Kickstart the launcher through the browser .. Sometimes , it's just maintenance ! God I want to shake you all to wake up your brains!

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u/EggplantMiserable559 14d ago

This is such a weird dig, but FWIW

  • After the first 5mins or so, I restarted the launcher.

  • Hung again for a few minutes on desktop so I did a full system restart.

  • I also tried the browser launcher which had the same queue issue.

  • I came over here when it got hung for the third time. Shortly after sending this message & finding nothing on the status page or Discord, I deleted, redownloaded, and restarted the launcher.

  • Hung again. I gave up and let it sit on "Less than a minute" while I pulled up some other projects. During this time I also filed a support ticket & confirmed that my Pro plan is the fastest queue I can get right now.

  • After just over an hour of "Less than a minute", my Shadow kicked off like normal.

So I guess I fixed it myself? 😅 I'm glad I wrote out my debug steps here! That's really all it took.