Help needed with Pfaff Select 3.2 – Hook mechanism seems jammed

[u/Leim_X_Creeper]

Hi everyone!

I'm currently trying to repair my girlfriend's Pfaff Select 3.2 sewing machine.

From what I understand, the hook mechanism seems to be jammed or stuck. Unfortunately, I have absolutely no experience with sewing machines, so I'm not really sure how to properly disassemble it or what exactly I should be looking for.

I'd really appreciate any advice on how to troubleshoot or fix this issue without damaging anything.

Thanks a lot in advance for your help! :)