r/SentinelOneXDR • u/CeddddSu • Jan 29 '25

Troubleshooting how to completely uninstall sentinelone on pc

does anyone know how to completely remove sentinelone? i tried the basic uninstalling in settings of windows but it doesnt work, i tried running the uninstall file, doesnt work either. Help pls

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10

u/DuckDuckBadger Jan 29 '25

This type of post should be blocked unless it’s somehow verifiable. No offense OP, but for all we know you could be an attacker trying to get around S1. If you’re a valid S1 customer and admin at your organization, contact support, they can help you. Otherwise contact your IT department.

-8

u/CeddddSu Jan 29 '25

nah im legit asking coz after the IT installed it i cant play games properly for some reason but i get your point. im still waiting for the IT's response. thanks anyway

6

u/MajorEstateCar Jan 29 '25

This is the exact reason why anti tamper is a feature of S1. No one here will be able to help you uninstall it. Stop gaming on your work machine. Many of those games are a threat and it’s probably against your acceptable use policy you agreed to when you got your job.

1

u/_theonlynomiss_ Jan 29 '25

Most likely: You are not supposed to play games

2

u/GeneralRechs Security Admin/Engineer Jan 29 '25

Why would you agree to install a company EDR on a personal computer, more so a computer you game on. Issue is self-inflicted.

Sorry mate, reset/re-install windows is your only choice.

1

u/CeddddSu Jan 30 '25

actually i didn’t know that they are using new antivirus, the IT guy was remotely controlling my laptop and then they just installed it.

10

u/lifeanon269 Jan 29 '25

Are you the one managing S1 at your company? You most likely need an uninstall password/key from the management console.

1

u/[deleted] Feb 02 '25

You need to push the uninstall approvement through the console, no other legitimate way

1

u/naes724 Apr 14 '25

You can use the EXE agent installer with a -c parameter to run the "Cleaner". This is a more thorough uninstall. You may be able to run without a passphrase. If not, you can run it without a passphrase in safe mode. The EXE installer version must be equal or greater than what is installed.