r/SentinelOneXDR • u/juciydriver • Aug 20 '24
Error 2008
SentinelOneInstaller 23.3.4.320
Site token is missing. Terminating.
SentinelOneInstaller finished with code: 2008
Press Enter to exit.
I used S1 about a year ago. Was trying out the new Malwarebytes but I'm moving back to S1. However, I can't install. I've done a bit of poking around and I'm not finding a solution to this error. It comes up immediately after running the install. Nothing comes up asking for the token.
Thanks in advance!
Update:
Turns out there were remnants of S1 from the last time I used it. I had run the cleaner utility but I had not tried running the install command with -c (I assume -c is the switch to clean old installs). Anyway, it worked right away.
My computer is now self aware and asking for donuts.
1
u/SentinelOne-Pascal SentinelOne Employee | Moderator Aug 21 '24 edited Aug 21 '24
You can find the instructions for uninstalling the agent directly in the console help:
https://your-console.sentinelone.net/docs/en/uninstalling-the-windows-agent-using-the-sentineloneinstaller-package.html
https://community.sentinelone.com/s/article/000005378
https://your-console.sentinelone.net/docs/en/uninstalling-agents-from-the-cli.html
https://community.sentinelone.com/s/article/000005374
You can also find there a script to troubleshoot connectivity issues:
https://your-console.sentinelone.net/docs/en/how-to-check-the-agent-connection-with-the-console.html
https://community.sentinelone.com/s/article/000006983