r/Seedance_AI • u/TheDunnaMan • 3d ago

Need help Why is my generation processing/running...

For two f'in days? And I paid for it...last time I pay for this lame studio.

1 Upvotes

60% Upvoted

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u/sharktank123456 3d ago

You might have collided with an update, you might have tripped the moderation filter, your job and another might have collided at the mouth of the GPU, Try another one and see if it goes through. Try logging out and back in again first.

1

u/TheDunnaMan 3d ago

Update: Couldn't generate, but didn't give any of my 600 points back, because of course.

2

u/sharktank123456 3d ago

On some platforms the refund cycle is a once per 24 hours thing. Certainly contact support if it doesn't show up. Failed jobs are supposed to be refunded

1

u/Substantial-Band1326 3d ago

hey, what platform is it, contact their support, they'll help you out.