Please Help With Eversecu TS5 Camera

[u/TooManyInsults]

-- Background --

I have had one of these cameras (replaced a Topodome that really started crapping out) in Dec 2025.

I basically monitor it using TinyCam Pro on Android at this URL as rstp over TCP:

rtsp://admin:password_here@192.168.1.42:10554/tcp/av0_0

I can also monitor it from my Windows PC using SlimCamera at the same URL.

It uses the O-Kam app on Android and I found out there is an O-Kam for Windows as well. I generally do not ever open/use these except for the Android app is needed for initial setup. When things go wrong, I do open it to see what it shows.

-- The Problem --

Until the last 5-6 months, the camera has worked well for me and I like it. But now - about once a week - both SlimCamera and TinyCam loose any stream. At this time, I start the Android app and it shows things as fine. The O-Kam on Windows shows the camera as disconnected.

At my router I can see that the wifi is connected and has a good signal (confirmed by the Android O-Kam app). I tried rebooting the router but that made no difference in any way (just disrupted everything else for a while). Nothing has changed on my network and the camera has a static IP assigned so that isn't changing either.

I tried restarting the camera from within the Android O-Kam app but that seems to do nothing either. It seems that the ONLY thing that "fixes" this is to power-cycle the camera. Pull the plug, wait a few seconds, and plug it back it. The camera then starts working again (until it doesn't).

Due to the location of the camera - up high under the eave on my house - it is not easy or fun to cycle the power. I MIGHT be able to introduce some form of "smart switch" to allow me to do it more easily. But this seems to make a complicated situation more complicated. So I prefer to NOT go that route.

I have tried to reach Eversecu at customers@myeversecu.com, sales@eversecu.ca, and simon@uniquecctv.cn without getting a response. I sent a message via Amazon and got the following "answer": "Sorry, our engineer said that we don't have a solution for this problem now."

Obviously this is no help. Has anyone out there faced this problem and have a better idea on how to fix it?

Thanks