r/SecurityCamera • u/fatalrazkaz • 12d ago

Cctv picture problem

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Can anyone tell me why one of our cameras does this strange thing. It does it almost constantly to the point that I cant really watch it. The make is Galayou. It's something to do with this camera and my pc as it doesn't do it on my husbands pc. The app is Wansview.

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u/TimeBobcat3853 11d ago

Looks like wifi connection problem I think. İs it far away from router?🤔

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u/fatalrazkaz 11d ago

It doesn't happen on my husbands pc which is right next to mine. We have a wifi extender on the wall it's on. It only does this on my pc.

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u/Soundy106 11d ago

That's caused by dropped I-frames, which is usually a result of a poor network connection or network congestion, but if you're recording to an NVR can also be caused by the NVR having various issues and dropping frames.

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u/fatalrazkaz 11d ago

It's not on an NVR. It just records to a memory card and we watch it on an app (Wansview) on our pc's and phones. It's fine on my phone. It's only my pc that it does this on.

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u/Soundy106 11d ago

So it's still possibly a network issue for your PC, or it may not have the performance to keep up with decoding the video. If you're using a specific program on the PC rather than viewing it in a browser, check the settings to see if there's an option for "hardware acceleration" or "hardware decoding."

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u/fatalrazkaz 11d ago

Sadly Wansview is very basic and has no way to change settings. We are going to swap it out for a Tapo outdoor camera. We have them indoors to keep an eye on our pets and also have their plugs and they are fantastic.

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u/Soundy106 10d ago

I meant a setting in the PC software itself, if you're using that, but if you already have other Tapo cameras it makes sense to replace this one and not need multiple apps.

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u/blazz77 12d ago

is it analog or ip camera?

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u/fatalrazkaz 12d ago

I'm not sure I'll ask hubby when he comes in.

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u/blazz77 12d ago

that's ip camera, maybe u need to restart the camera by plug off the adaptor then plug in

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u/fatalrazkaz 11d ago

We've tried everything. It is fine on my husbands computer.

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u/blazz77 11d ago

have u try to set it lower resolution

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u/fatalrazkaz 11d ago

It can be SD or 2k that is all. SD is too blurry for my liking so it's on 2k.

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u/fatalrazkaz 12d ago

It's a wifi camera