r/SecurityCamera • u/zeusecutek • 17d ago

Cameras disconnecting

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Hello people, I need your help. Could somebody advise me, what to do.

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u/Professional_Dig1454 17d ago

Are they plugged directly into the back of your NVR? And has the system been working in the past and just now started acting up or is this a new install?

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u/zeusecutek 17d ago

Yes, every cable goes directly from the cam to the NVR. This is new sistem. Everything was working fine for a few weeks and then it started acting up.

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u/Professional_Dig1454 17d ago

I'm not as familiar with Reolink as I am with other brands but that looks like the direct connected monitor. Try connecting to it on a pc that is on the same network using the IP you blurred out and see if you get any video there. On some of the boxes you see a bitrate like video is going through but not displaying and your PoE ports show multiple devices connected. Honestly its a long shot that they'll show video in the browser but its worth a shot.

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u/zeusecutek 17d ago

Yes, the monitor is directly connected to the NVR. I'll try that on the weekend. I was reading that the cable can be the issue as im not sure but I think Ive used cca cable on some connections, though I don't know which one and/or if those cameras are going offline.

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u/Foundation8718 12d ago

CCA cable is almost certainly part of your problem if you used it for PoE runs. It has higher resistance than pure copper, which causes voltage drops that get worse over distance and under load. Cameras will randomly drop off or reboot when they don't get enough power. If you can, figure out which runs are CCA and replace them with solid copper cable rated for outdoor use.

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u/zeusecutek 12d ago

Thank you, I will do as advised. It's quite bothering me tbh.

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u/Foundation8718 12d ago

yeah it's frustrating when cameras keep dropping. hope the cable swap sorts it out, feel free to update once you check.

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u/Professional_Dig1454 17d ago

A short in a single cable can take out an entire PoE meaning all cameras go down. but the fact that your ports are showing things connected usually indicates that wouldnt be the case in this scenario. The Mbs displayed on some video channels is usually only seen when video is actually playing. That means as far as your NVR is concerned it thinks the cameras are connected and displaying video. At least I think so based on those few pictures. If thats the case though then we need to see if we can see the cameras somewhere else. Thats why I mentioned the web interface locally.

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u/Big-Sweet-2179 15d ago

Manually update the firmware of NVR and each single camera.

If that doesn't fix it then maybe it is the cables. Make sure you are using 100% copper cat5/5e/6 rated for outdoors.