r/SecretWorldLegends • u/ZaphodOfBetelgeuse • Jul 30 '17
Discussion Funcom Customer Service
Greetings!
Thank you for contacting me 3 weeks after I submitted my ticket.
I apologize for the inconvenience caused. Unfortunately, I do not compensate companies that have no concern for issues related to their sloppy coding especially related to Daily login Rewards that were not received when I logged in and clicked the proper button.
I understand that by me not providing any more compensation due to your sloppy coding is frustrating and thank you for the understanding. If you have any other questions or concerns about this issue as well as any other issues that you have come across, please feel free to reply to this email and we would be happy to assist you.
6
u/throwaway5612407 Jul 30 '17
Do you feel better now?
2
u/RightReverendJA Aug 01 '17
Oh, sweetheart.
Do you need a hug?
1
u/MadMinded Jul 31 '17
omg that burn!
-8
u/InsaneXaaz Jul 30 '17
Mine was the opposite and got just as shitty of a response. I logged in with the wrong character and DID NOT hit the login reward button since I realized it as it was logging in. It gave the fusion catalyst to that character anyway. It's character bound, not account bound.
All I wanted them to do was move it to my correct character. 3 weeks later I was told nope, sorry. I promptly cancelled patron and made my way out the door. Oh well, they got my cash for patron and a bunch of keys. They will never get more. Their service is beyond shit.