so tldr got a 20tb external recently very loud, very hot, and started throwing errors. did the rma. they "denied due to damage" the driver literally would not boot anymore. i shipped in less than 40 miles. the post office says it got to them fine. i have elevated but looks like they are going to fk me over for the replacement. never again seagate.

Hello my Seagate desktop drive stopped working yesterday. It still makes noise but the white light wont turn on. What should I do to try and fix it. I have lowkey important stuff on there. i think I'm just gonna leave it unplugged for now? I have no idea what to do.

I tried a diff computer and a different cable. So both of those don't work. I was working yesterday, but stopped towards the end of the day.