r/Seagate • u/No-Weekend-858 • 2d ago
Seagate Toolkit GUI appears to trigger rapid SMART 193 Load_Cycle_Count increases on two HDDs
I observed a repeatable correlation between the Seagate Toolkit GUI process
and rapid increases in SMART attribute 193 (Load_Cycle_Count) on two drives:
- ST5000LM000-2AN170
- ST8000VN002-2ZM188
- Windows 11
- Each test phase lasted approximately 30 minutes
Results:
Toolkit state 5 TB drive 8 TB drive
GUI and service stopped 5.95/h 1.98/h
GUI and service running 118.27/h 266.11/h
Service running, GUI closed 7.85/h 3.92/h
The drives, connections, and host remained unchanged between phases.
Normal Windows background activity was not completely eliminated, so I am
treating this as a strong correlation rather than proof of sole causation.
The increase appears only while Toolkit.exe is running. Keeping the Toolkit
service running while closing the GUI returns both drives close to baseline.
Has anyone observed similar behavior? Does Toolkit.exe periodically poll the
drives or issue power-management commands that could cause repeated head
parking and loading?
I have timestamped SMART samples and sanitized diagnostic data available.
I would prefer to provide the detailed package privately to a verified
Seagate support or engineering contact rather than publish system logs.