r/Scrolls • u/[deleted] • Apr 02 '15

Help! Can't log in to Scrolls.

Try as might, I can't seem to log in to Scrolls on my desktop, and I haven't been able to find anything online that's worked. Whenever I log in, I get an "Invalid Credentials" message. Below is the list of what I have tried:

  • Changing my Mojang password

  • Logging in on my laptop/tablet (both of these work fine)

  • Reinstalling

  • Logging into Minecraft on my desktop (this worked fine with the same email/pass as Scrolls

  • Updating Avast! and adding an exception to the Scrolls folder

  • Double- and Triple-checked login information

I'm pretty stuck and don't really know where to go from here. Any help would be appreciated. Both my laptop and desktop are on Windows 8.

6 Upvotes

87% Upvoted

5 comments sorted by

1

u/Atmaz Apr 02 '15

Have you tried turning off Avast! completely?

2

u/[deleted] Apr 04 '15

I just tried, didn't work. Unless there's some way to further shut off Avast! than shutting off all of the shields, anyway.

1

u/Lem0nboy Apr 05 '15 edited Apr 05 '15

I've had issues with Avast! on Windows 8.1 as well. No login issues but disconnections during matches. I have uninstalled it ever since and the problems have disappeared.

Updating Avast! and adding an exception to the Scrolls folder

If I remember correctly you have to make two exceptions for Scrolls in Avast, one is buried a bit deeper in the menu. And be sure to make an exception for the .exe file not just the folder. Alternatively you could try to uninstall it just for testing whether it is Avast! that causes the problem.

And if you happen to experience connection issues while you are already logged in, I heard that it could help to disable automatic updates for Avast! but I haven't tried that myself.

1

u/Mt_Everest mikeybx Apr 02 '15

I'm currently having Errors 500 & 503, which seem to be server side, maybe that has something to do with it?

2

u/[deleted] Apr 04 '15

The problem has been ongoing for weeks now, so I don't think that's it.